Rosegrove Surgery

UPDATE – Tuesday 5th January 2021
As we enter another period of lockdown and uncertainty, please be assured we remain open if you need us. A clinician will speak to you on the phone to begin with and only invite you in for a face-to-face appointment if necessary.

Certain routine work may stop for the time being. Examples might include chronic disease monitoring for people whose condition is stable, so we can concentrate on people with poorly controlled chronic conditions such as Asthma, Diabetes or COPD, as people with poorly controlled chronic conditions are more vulnerable to developing complications of COVID-19 infection.

Other routine work such as cervical smears, vaccinations, injections and children’s immunisations will continue as normal. Thank you.

*** We are now using DoctorLink ***

We have been looking at how we can improve access to Practice services; DoctorLink is our new online service where you can:
• Access advice
• Book appointments online
• Request Repeat Prescriptions
• Request Fit/Sick Notes

Sign-up is simple. Download the app to your smart phone or electronic device & follow the instructions.

PLEASE ENSURE YOU USE YOUR SPECIFIC GP PRACTICE DOCTORLINK LINK WHICH IS: https://app.doctorlink.com/rosegrovesurgery/register

For all urgent appointments, we ask that you undertake a symptom assessment through DoctorLink.
The symptom assessment will ask you a number of questions to help to identify your problem.
The outcome of your assessment will direct you to the right treatment, whether emergency care, your GP, nurse or self-care.
If your outcome indicates that an appointment is required at your GP Practice, you simply click on the “book an appointment” button and book your appointment directly.
If no appointments are available, you will see a “request an appointment” button, please click this.
Once the request has been submitted, you will then be contacted by the Practice Team, to arrange an appointment within the identified timeframe (as outlined in the outcome of your symptom checker).
The information you provide will be shared with our clinical team (where appropriate) and will assist in providing robust information of your problem to the required clinical team member prior to your appointment.

Due to the coronavirus outbreak, how you contact us will be different at the moment. This is to limit face-to-face contact whenever possible and help stop the spread of coronavirus.

If you need to see your GP, please ring us on 01282 731501. Our opening ours are 8.00am – 6.30pm. Monday – Friday.

You can also call NHS 111. Please do not come to the surgery unless you have an appointment.

If you are waiting for a check-up, please be assured that we will be in touch.

Appointments are being delivered face-to-face, online and over the telephone. If you are asked to come into the surgery for a face-to-face appointment, please remember to wear a face covering. Measures are in place to keep you safe from infection during your visit to the surgery.

Other Services:

Please follow the link below for information on useful services that are available to patients:

https://eastlancsccg.nhs.uk/patient-information/local-services/care-navigation

Rosegrove Surgery

225-227 Gannow Lane, Burnley, Lancashire, BB12 6HY

Current time is 09:04 - We're open

Telephone: 01282 731501

Fax: 01282 731503

Rosegrove.surgery@nhs.net

Update your Details

Order your Prescriptions

Online Appointment Booking

Patient Participation Group

Friends & Family Test

If you would like to register for DoctorLink, please click the blue tile on the right hand side.

Rosegrove Surgery – Mission Statement

We are here to promote excellent clinical care, improve health outcomes and listen to our patients; provided by a well-trained, knowledgeable and helpful team whom support and respect one another.

Care provided

We are a local family General Practitioner (GP) Surgery providing the following services for our patients:

Family Planning
Treatment room
Long term conditions management
Maternity & midwifery
Weight management
Substance misuse
Minor surgery
Travel health
Childhood vaccinations/immunisations
Baby clinic
NHS Health Checks
DVLA Medical Business

Update your Details

Order your Prescriptions

Online Appointment Booking

Patient Participation Group

Friends & Family Test

Opening Times

Monday
08:00 until 18:30
Tuesday
08:00 until 18:30
Wednesday
08:00 until 18:30
Thursday
08:00 until 18:30
Friday
08:00 until 18:30
Saturday
CLOSED
Sunday
CLOSED

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