Many patients need to take medication regularly. You do not need to see a doctor every time a prescription is required, so you may order a repeat prescription through the practice reception.
All repeat medication will be reviewed by a doctor at an appropriate interval of between 3 and 12 months before further repeat prescriptions can be obtained. This may require you to attend the doctor or nurse for a check up and / or blood tests. Some medication is not suitable for repeat prescriptions and will require a consultation with a doctor or nurse.
You can obtain a repeat prescription by:
1. Leaving a written request in the box at reception.
2. By post (please include a SAE if you want the prescription to be posted to you).
3. By fax on 01282 731503.
4. Online (see below).
We accept repeat prescription requests in writing only. Please use the repeat script request form enclosed with your last prescription.
Please make it clear which items you require (by ticking). Use the copy issued with your last prescription if possible. If not write your name address, date of birth and medication required on paper.
Telephone requests are only accepted in exceptional circumstances.
The prescription will be left at reception for collection. Chemists will collect the prescription for you if you request them to do so.
Please allow 2 working days for prescriptions to be processed.
Please order in plenty of time for weekends and holidays. Use your prescription request form to order only the items that you require. If there are items which you are not taking regularly, please inform reception and we will take the item(s) off repeat.
Although the Department of Health suggests medication is prescribed for 28 days at a time, we prescribe larger quantities of some drugs for patient and practice convenience. If you are taking certain medications regularly you may qualify for free prescriptions. If not, it may be economical for you to purchase a pre-payment certificate. Ask your pharmacist for more details or advice.
New Patient Prescribing Policy
The Doctors in this practice only prescibe short courses of the following drugs in exceptional circumstances due to their addictive nature:
Do you want to book an appointment or order a prescription when we're closed?
Or let us know about your change of address?
Patient Access is a new way of ordering prescriptions, booking routine appointments with the doctor.
It can also be used to let us know if you change your address or other contact details.
All you need to do is to come into the surgery reception with a form of identification and the receptionist will be able to register you and issue a PIN and password to use our online service. Once you've registered with the website you're away!
It may seem unnecessary to have identification when we probably know you well, but the system belongs to our clinical supplier and they have strict rules about its use.
For more information about Patient Access click here.
Ordering Medication On Time
Why 48 hours? The 48 hour (or 2 working days) processing time is to enable us to receive your prescription, have your medication details checked, pass the prescription to your GP for checking and signing, update your medical records and to get the prescription back to reception for collection.
Unfortunately a small number of patients are reluctant to accept our 48 hr policy and do not allow sufficient time for this repeat prescription process. This can lead to additional delays for that patient and also for other patients who have made allowance for the 48 hour period.
As a Practice we aim to be fair to all and therefore we request all patients allow for this 48 hour period. Please ensure that you have sufficient medication to cover this period.