WHERE SHOULD I GO?
Your pharmacy will give you advice on most minor illnesses and you can buy over-the counter remedies to relieve your symptoms.
Your local family doctor (GP) is the main point of contact for you and your family’s healthcare.
GP OUT OF HOURS 111
If the surgery is closed and your problem cannot wait until surgery re-opens call 111 for advice.
Relocation of Out of Hours Service
The new Urgent Care Centre opened at Burnley General Hospital on 28th January 2014.
This new facility now also has the Out of Hours provider co-located within it, this having taken place on 1st February 2014. Therefore the Out of Hours provider will no longer be based at the St Peters Centre but will see patients from their new location within the Urgent Care Centre. Access to the new co-located Out of Hours service is via the new Urgent Care Centre entrance at Burnley General Hospital. Patient access to the service is through 111 with patients being clearly signposted to the new premises.
Patients attending without a prior appointment will be redirected through the Urgent Care Centre pathways.
MINOR INJURIES UNITS
Minor injuries deal with problems such as suspected fractures, cuts, bruises, minor eye problems, burns, scalds and strains.
URGENT CARE CENTRES
Urgent care centres are for serious conditions such as suspected broken bones or breathing difficulties which need immediate care but are not life threatening. They are NOT for dental problems, cold symptoms, up-set stomachs or to get prescriptions
ACCIDENT AND EMERGENCY/999
Calling 999 or going to A & E is for people who are seriously ill or whose life is in danger.