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Appointments

• PATIENTS WILL BE SEEN APPROPRIATELY BY THE CORRECT CLINICIAN

• EACH APPOINTMENT IS FOR ONE PERSON WITH ONE PROBLEM.

• BOOK ON THE DAY APPOINTMENTS ARE OFFERED BOTH MORNING AND AFTERNOON

Patient Access

Do you want to book an appointment or order a prescription when we're closed?

Or let us know about your change of address?

Patient Access is a new way of ordering prescriptions, booking routine appointments with the doctor.

It can also be used to let us know if you change your address or other contact details.

All you need to do is to come into the surgery reception with a form of identification and the receptionist will be able to register you and issue a PIN and password to use our online service. Once you've registered with the website you're away!

It may seem unnecessary to have identification when we probably know you well, but the system belongs to our clinical supplier and they have strict rules about its use.

For more information about Patient Access click here.

Patient Texting

In May we will start sending text reminders for booked appointments.

We will need your up-to-date mobile numbers, therefore, if you’ve changed your mobile recently, please inform us of the change of number.

We hope that this new facility will reduce the number of missed appointments we have as well as informing patients of health campaigns.

If you have any objections to being sent text reminders, please inform the reception so that your record can be amended.

Consultations:

We will ask for a brief outline of the problem for the doctor’s information, we also have a Nurse Practitioner in practice who is able to deal with minor problems.

Arriving For Appointments

Please try to arrive for your appointment on time.

If you are late for your appointment it may not be possible for the Doctor to see you until other patients who have arrived on time have been seen.

If you need an appointment for any of the following reasons please contact reception and make an appointment to see the Practice Nurse

• Contraception checks
• HRT checks
• Cervical smear tests
• Dietary advice
• Travel vaccinations
• Health Checks
• Blood tests
• Blood pressure checks
• Head lice
• Pregnancy tests (Urine sample required – 1st of day) appointment not required – leave with receptionist and ring later for result.

Your Neighbourhood Professionals. Just a Click Away! Private physiotherapist in Lancaster
225-227 Gannow Lane, Burnley, Lancashire, BB12 6HY
  • Telephone 01282 731501
Practice Website supplied by Oldroyd Publishing Group
Your Neighbourhood Professionals. Just a Click Away! Private physiotherapist in Lancaster
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